INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Enquiries on orders and purchases

 

T: 061 528 7183
E: Eastwinesales1@gmail.com

General contact and enquiries

 

T: 0780919380
E: Eastwinesales1@gmail.com

Bookings at the estate

 

T: 0780919380
E: Eastwinesales1@gmail.com

Opening hours:

Winter
Cellar Door 09:00 – 17:00
Werf Wine Tasting 09:00 – 17:00

Summer

Cellar Door 11:00 – 18:00
Werf Wine Tasting 10:00 – 18:00

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of wines does East Wine offer?

East Wine boasts an extensive collection of wines, including reds, whites, rosés, sparkling wines, and dessert wines. Our selection encompasses varietals native to Eastern Europe, such as Riesling, Pinot Noir, Cabernet Sauvignon, Chardonnay, and many more, along with lesser-known gems waiting to be discovered.

How does shipping work with East Wine?

We strive to make the shipping process as seamless as possible for our customers. Upon placing your order, our team will ensure prompt processing and secure packaging to safeguard your wines during transit. Shipping options and delivery times may vary depending on your location, but rest assured, we work diligently to provide timely and efficient service.

Does East Wine offer gift options or customizable wine selections?

Yes, East Wine provides various gift options and customizable wine selections perfect for any occasion. Whether you're celebrating a special milestone, hosting an event, or simply looking to treat someone special, our curated gift sets and personalized recommendations make for unforgettable gifts that are sure to impress.

What payment methods does East Wine accept?

We accept a variety of payment methods to accommodate our customers' preferences, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. Rest assured that all transactions conducted on our website are encrypted and secure for your peace of mind.

How can I contact East Wine if I have questions or need assistance?

If you have any questions, concerns, or need assistance with your order, our friendly customer service team is here to help. You can reach us via email at eastwinesales1@gmail.com, phone +27 61 528 7183, or through the contact form on our website. We strive to respond to all inquiries promptly and provide you with the support you need.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS